Who can become a Mixer?

Anyone aged 16 and over who has a smartphone and likes to get around the city. Students, workers, self-employed or individuals can join.

How much can You earn?

Currently we pay a gross of 700 HUF per package. Students are paid through Quantum Diákszövetkezet, otherwise we can pay You as a sole trader or natural person.

You can request the allowance to be paid into Your bank account from HUF 5000. You will receive Your payment within 8 days of requesting it.

If You have student status, You will be contacted by Quantum Diákszövetkezet via email. Once You have signed the contract electronically, there is nothing further to do.

If You do not have student status, You can carry out the activity as a business or simply as a natural person. Invoice us if You're a business, and we'll do the payroll for You if You're an individual.

What contract will I have with Quantum?

When you make your first payment request, you must sign up with Quantum, and from then on they will also handle your data. Part of the registration is a membership fee of HUF 1000, this will be deducted from your first payment, and will be refunded when you cancel your membership with them.

When do I need to work?

You deliver when it's convenient for You. There is no minimum requirement. You can take one parcel a day, but You can also choose not to take a parcel during a bumpy week.

Delivery windows are open every day between 8 am and 9 pm, within this time frame the customer can decide when the parcel will arrive.

Where can I see the available packages?

In the “Available parcels” section of the app:

1. Inside my area: the neighbourhoods You have selected.
2. Outside my area: You can also take these parcels, but You will not be notified of them because You have not indicated that You often go there.

How does registration work?

1. Download the TOURMIX app.
2. Fill in Your profile, enter the contact who recommended us.
3. Tell us, why You want to be a Mixer.
4. Set the area where You would like to deliver.
5. We'll check Your profile, and if everything is OK and we still need Mixer in Your marked area, we activate Your Profile.

Which app should I download?

The TOURMIX app, available for Android and iOS. Everything is done through it: package reservation, date selection, feedback.

What is the timewindow?

The customer specifies several timeslots when they can collect their parcel. You choose one of these when you reserve. Important: you must arrive within the 1-hour window you have booked.

What should I do if the customer has given me the wrong timewindow?

Call them and ask about it. They may have misunderstood the system. Help them clarify the date and note the update. If that still doesn't work, contact customer service.

How do I hand over my parcel?

1. At a Packeta point: You can pick up and drop off with the Z-code You receive.
2. For the recipient: ask them for the delivery code, so You know You're delivering to the right person, You can't record the delivery in the app without it.

How a delivery works

1. In the app, You'll find an available package You can get on Your way.
2. Check that the package point You are looking at is open when You can go there.
3. You check the timewindows to make sure it's also good in time and that You can deliver the parcel when the recipient is ready to receive it.
4. If necessary, You consult with the recipient.
5. You reserve the parcel.
6. You go to the parcel point, where You use the code in the app to pick up the parcel.
7. Check that it is not damaged, if it is, please contact our customer service.
8. You travel on.
9. You deliver the parcel to the client in the set timeslot.
10. It's important that You ask them for the parcel code, as this is how You can check that You're giving it to the right person, and it's also necessary for You, as You need to enter it in the app to be able to drop it off.
11. If everything went well, You can move on, and if You have any feedback, please let us know.
12. If You have any problems, feel free to contact us by chat or phone.

I have a question, who can I turn to?

For a specific delivery, You can reach us via the app chat or by calling +36 20 998 4851.

If You have questions about development or registration, please contact mixer@tourmix.delivery.

Why is it worth it to be a Mixer

1. Because You can help reducing city traffic.
2. Because You can be an environmentally concious solution.
3. Because You can earn money flexibly.
4. Because You can be a part of a new, sustainable city model.